Effective 1 June 2013, our previous generation token (a black oval-shaped device) cannot be used to login and access Velocity@ocbc.
If you are still using the previous generation token and have not activated your new token (a rectangular device with a number pad), please do so immediately.
Please contact us at (65) 6538 1111 or email us at email@example.com if you have not received the new token.
If you encounter difficulty accessing Velocity@ocbc, please refresh your browser cache:
Windows users: Press [CTRL] + [F5]
Mac users : Press [Command] + [R]
Alternatively, you may clear your Java and browser cache by following the steps here. We apologise for any inconvenience caused.
We would like to bring to your attention that there have been recent reports of new malware attacks on internet banking websites. Please click here to find out more.
Revision of outward telegraphic transfer cable charge via Velocity@ocbc from 1 March 2013. Read more.
If you encounter problems logging into Velocity@ocbc or 'hash-value' message while transacting on Velocity@ocbc, please click here to learn how to resolve it.
Java released emergency updates over the weekend (2 - 3 Feb 2013) to allow Mac computers to resume support of Java applets. If you are presently facing problems logging into Velocity@ocbc, please update your Java with the latest version.
To know how, please click here.
For further assistance, please call our Business Banking Commercial Service Centre at (65) 6538 1111 from 8:30am to 6:00pm (Mondays to Fridays).
To refresh your cache:
Windows users: Press [CTRL]+[F5]
Mac users: Press [Command]+[R]
Alternatively, you may learn how to clear your Java and browser cache by following the steps here.