Phone Banking - Banking

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Phone Banking

OCBC Phone Banking offers you a faster and easier way to do your banking with a wide range of transactions like account balance enquiries, bill payments and funds transfer. You can even transfer funds to a nominated destination account in any bank in Singapore.

Next Steps : Apply Now

Benefits

Transactions can be made locally as well as overseas

For Phone Banking, all you need is a Phone Code and Telephone PIN (TPIN). Just call 1800 363 3333 (local) or 65 – 6 363 3333 (overseas)

Quick access to:

Balance enquiry on Savings, Current, Foreign Currency Call/Checking, Credit Card and CPF Investment Accounts
Cheque status enquiry
Recent account activity enquiry
ESA results enquiry

Funds transfers to your own or pre-designated 3rd party OCBC and Other Bank accounts

Bill Payment

Others

Stop payment on cheque
Statement request for accounts with Statements.
Credit card statement request
Telephone PIN change

CPF Investment Account services

CPF Investment Account balance enquiry

Share holdings enquiry

CPF Investment Account transfer to CPF Ordinary Account

COE Open Bidding

Bid enquiry
Bid submission
Bid revision

Report loss of OCBC ATM card, Credit Cards or Passbook

Rates enquiry

OCBC Credit Card points enquiry and rewards redemption

Fax-on-Demand Service for Forms and Brochures

Insurance enquiry and travel insurance activation

Eligibility

Individuals aged 15 years old and above

Must have an OCBC account: Savings, Current, Foreign Currency Call/Checking, CPF Investment or Credit Card account

Fees & Charges

No service charge

Service charges for stop payment on cheque, COE Open Bidding and unsuccessful funds transfer to other bank accounts apply. Please refer to our Pricing Guide for more information.

Deposit Insurance Scheme

Singapore dollar deposits held by or for an individual or a charity in accounts listed in OCBC Bank’s Insured Deposit Register (available at www.ocbc.com/policies) will be insured in accordance with and for up to the limits specified in the Deposit Insurance Act.